DNAUT.NET

Return Policy

At DNAUT, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return process.
Eligibility for Returns
* Items must be returned within 30 days of delivery.
* Products must be unused, in original packaging, and in resalable condition.
* Proof of purchase (order confirmation or receipt) is required.
* Certain items, such as personalized, perishable, or final sale items, are non-returnable.
How to Initiate a Return
1. Contact Us at dnautweb2@gmail.com with your order details.
2. We will provide a return authorization number and instructions for sending back the item.
3. Pack the item securely and ship it back to us at [Return Address].
Refunds & Processing
* Once we receive and inspect the return, we will process your refund within 30 business days.
* Refunds will be issued to the original payment method.
* Shipping fees are non-refundable, and return shipping costs may apply.
Exchanges
* If you received a defective or incorrect item, please contact us for a free replacement.
Late or Missing Refunds
If you haven’t received your refund yet, please check with your bank or payment provider. If the issue persists, contact us at dnautweb2@gmail.com
For any further questions, feel free to reach out to us!

SHIPPING AGREEMENT

This Shipping Agreement ("Agreement") is entered into by and between Dnaut , hereinafter referred to as "Seller," and any customer who places an order through dnaut.net, hereinafter referred to as "Buyer." This Agreement outlines the terms and conditions governing the shipping and delivery of products purchased from Seller's online store.
1. SHIPPING POLICY 1.1. Processing Time: Orders are processed within [X] business days of receiving payment, excluding weekends and holidays. 1.2. Shipping Methods: Seller offers various shipping options, including standard and expedited shipping. Shipping carriers may include but are not limited to [List of Carriers]. 1.3. Shipping Costs: Shipping costs are calculated at checkout based on the Buyer’s location and chosen shipping method. 1.4. Delivery Estimates: Estimated delivery times vary based on the destination and shipping method selected. Seller is not responsible for delays caused by the carrier, customs, or unforeseen circumstances.
2. ORDER TRACKING 2.1. Tracking Information: A tracking number will be provided via email once the order has been shipped. 2.2. Lost or Delayed Shipments: If an order is delayed or lost in transit, Buyer should contact Seller at dnautweb2@gmail.com for assistance.
3. INTERNATIONAL SHIPPING 3.1. Customs and Duties: International orders may be subject to customs duties, taxes, and import fees. Buyer is responsible for any applicable charges imposed by their country’s customs authority. 3.2. Shipping Restrictions: Some products may not be available for international shipping due to legal or carrier restrictions.
4. INCORRECT SHIPPING INFORMATION 4.1. Seller is not responsible for orders shipped to incorrect addresses provided by Buyer. If an order is returned due to an incorrect address, Buyer may be responsible for additional shipping costs.
5. DAMAGED OR DEFECTIVE ITEMS 5.1. If an item arrives damaged or defective, Buyer must notify Seller within 30 days of delivery by contacting dnautweb2@gmail.com. Buyer may be required to provide photos of the damaged item. 5.2. Seller will, at its discretion, offer a replacement, store credit, or refund for damaged or defective items.
6. RETURNS AND REFUNDS 6.1. Returns are accepted in accordance with Seller’s Return Policy, available at [Link to Return Policy]. 6.2. Shipping fees for returns may be the responsibility of Buyer unless the return is due to an error by Seller.
7. FORCE MAJEURE 7.1. Seller shall not be held liable for shipping delays due to events beyond its control, including but not limited to natural disasters, carrier disruptions, strikes, or government actions.
8. AGREEMENT ACCEPTANCE 8.1. By placing an order through Seller’s website, Buyer acknowledges and agrees to the terms outlined in this Shipping Agreement.
For any questions or concerns, please contact us at dnautweb2@gmail.com.

TERMS AND CONDITIONS

1.  Welcome to Dnaut. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms.
2. Eligibility To use our services, you must be at least 18 years old or have the consent of a legal guardian. You affirm that the information you provide is accurate and complete.
3. Orders and Payments
* All orders placed through our website are subject to acceptance and availability.
* We reserve the right to refuse or cancel any order at our discretion.
* Payments must be made using the approved payment methods listed on our website.
* Prices are subject to change without notice.
4. Shipping and Delivery
* We strive to deliver products within the estimated timeframe, but delays may occur due to unforeseen circumstances.
* Shipping costs and estimated delivery times are provided at checkout.
* The risk of loss or damage passes to you upon delivery.
5. Returns and Refunds
* We accept returns within 30 days of delivery, subject to our return policy.
* Items must be returned in their original condition and packaging.
* Refunds will be processed within 30 days upon approval.
6. User Accounts
* You are responsible for maintaining the confidentiality of your account credentials.
* We reserve the right to suspend or terminate accounts that violate these terms.
7. Intellectual Property
* All content on our website, including text, images, logos, and trademarks, is owned by or licensed to us and is protected by intellectual property laws.
* You may not reproduce, distribute, or modify any content without our written permission.
8. Limitation of Liability
* We are not liable for any indirect, incidental, or consequential damages arising from your use of our services.
* Our total liability shall not exceed the amount paid for the disputed order.
9. Governing Law These terms shall be governed by and construed in accordance with the laws of United States, Michigan. Any disputes shall be resolved in the courts of Michigan.
10. Changes to Terms We reserve the right to update or modify these terms at any time. Continued use of our website constitutes acceptance of the revised terms.
11. Contact Us For any questions regarding these Terms and Conditions, please contact us at dnautweb2@gmail.com.

Effective Date: 2/20/25
1. Introduction Welcome to DNAUT .
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dnaut.net and use our services.
2. Information We Collect We may collect the following types of information:
* Personal Information: Name, email address, phone number, billing and shipping address, payment details.
* Non-Personal Information: Browser type, IP address, device information, website usage data.
* Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience.
3. How We Use Your Information We use your information to:
* Process and fulfill orders.
* Provide customer support.
* Improve our website and services.
* Send promotional emails (with your consent).
* Detect and prevent fraudulent transactions.
4. Sharing Your Information We do not sell your personal information. However, we may share it with:
* Payment processors and shipping partners.
* Service providers assisting with website operations.
* Law enforcement, if required by law.
5. Data Security We implement security measures to protect your personal data. However, no method of transmission over the internet is completely secure.
6. Your Rights Depending on your location, you may have rights regarding your personal data, including access, correction, and deletion requests. Contact us for inquiries.
7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices.
8. Changes to This Privacy Policy We may update this policy from time to time. The latest version will be posted on our website.
9. Contact Us For questions about this Privacy Policy, contact us at dnaut.net.